Contact information

We love hearing from our customers! Whether you have questions about the heat rating of our oven mitts, need advice on choosing the right tablecloth size, require assistance placing an order, or need help with a return, our dedicated customer care team is here to assist you.

Get in Touch

  • Business / Store Name: A.M RAE & S.B RAE

  • Online Shop: 2srbwg-cc.myshopify.com

  • Primary Contact Person: Shane Whiteway

  • Customer Support Email: [email protected]

  • Official Business Address: 7 Finniss St, Marion, SA 5043, Australia

  • Return Address: 7 Finniss St, Marion, SA 5043, Australia

Customer Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (ACST - Australian Central Standard Time)

  • Saturday – Sunday: Closed (Emails sent over the weekend will be answered on the next business day)

We aim to respond to all email inquiries within 24 hours during normal business days.